NEED HELP? Call the Hôtel-Dieu Grace Healthcare 24 Hour Crisis Line at 519-973-4435
If you’re thinking about suicide, 9-8-8 is here to help. Call or text 9-8-8 toll-free, anytime.

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CMHA National

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Information and Referral


This service provides a “no wrong door” to mental health services in assisting individuals by providing information to identify the problem and assisting them in accessing the appropriate services. This service does not preclude individuals accessing mental health and addiction services directly, but will assist those individuals seeking services or referring to them when they are uncertain of the problem and/or the service options available in the community to address their needs.


Provides information regarding mental health legislation, rights advice and systems advocacy. Families are also provided with information re: mental illness and family support programs. Act as a liaison with other community programs to resolve issues for clients not receiving case management services.

Hospital Outreach Services:

Provides support and linkage to community mental health services for individuals with mental illness who are in hospital. Discharge planning and community outreach are key aspects of the program.

Information and Referral:

Provides referral assistance and information about community resources, mental health information, and CMHA-WECB services for individuals, caregivers, families and the community.


Individuals who may or may not be diagnosed with a mental illness living in Essex County who require information, assessment, and possibly intensive case management in the community. Individuals who require follow-up from acute impatient service from hospital. Individuals who may not fit the criteria for intensive case management but require assistance to ensure that they are appropriately linked to community services.


View Privacy Information about your assessment in English and in French.

How To Access The Service

Please contact (519) 255-7440 for information.

Collaborative Relationship

Hôtel-Dieu Grace Healthcare


Ministry of Health and Long-Term Care

Service Hours

The regular business hours are 8:30 to 4:30 at the agency Monday to Friday. Services are available until 8:00 pm Monday to Thursday by appointment.

Attention Community Partners & Referral Sources

Please use this form to refer an individual/client to CMHA-WECB services. Completed forms can be faxed to 519-971-0058.

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